Showing posts with label card. Show all posts
Showing posts with label card. Show all posts

Wednesday, September 16, 2020

Evscope Card Replacement

 Evscope Card Replacement

If you have the beautiful and amazing new eVscope and Unistellar has determined it needs new software for proper functioning, a replacement microSD card may be needed. This is the story about how the card was replaced.

Remove the eVscope from the tripod and set it on a firm table with a special anti-slip grip matt. I used this arrangement to prevent any slippage during work and in the event of a sudden earthquake.


The security screw removal tool is everything - Taiwan makes this amazing TORX tool set forged from S2 Steel. One side is T10 Torx and the other side is TT10 Torx. The TT10 side has a center hole for removing the two security screws on the Unistellar telescope. (the security screw has a center peg) This Alstrong Tools Corp. www.alstrong.com toolset, made in Taiwan, was in stock and purchased today at a local hardware store in Taipei. It was conveniently located down the street, for only $13, a real bargain! The nine piece set name is "Extra long arm L tamper star wrench set, part number CDT-09X." Now it's time to remove the two screws, located one on each side of the telescope label.

With the two screws removed, slide the top cover plate, which includes the power switch, back towards you and remove it. Be very careful not to force anything.



You can see the second board under the top board. In the center is the microSD card. Fingers were used to feel the sensitivity of the card, its position, and then it was grabbed and gently removed. Then immediately, the new card was inserted, observing the cards position, top and bottom. Tools were not used to grip the tiny card as it could easily become flexed and damaged if using metal tools on it. Sometimes metal tools become magnetized and these can damage, modify or erase data stored on the card internally. Use common sense and exercise caution.


Now put the cover back on and install the screws. These screws have only slight pressure to hold in place. Now put the evscope back on its tripod do the first test - push the power button and hold a few seconds. The purple light will come on, release the switch, the light will stay on a short time followed by constant red light and you're good to go! The telescope should successfully boot up with the new software on the new MicroSD card.

When outside, remember to take a dark frame, then run more tests with the latest version app, take pics, etc. - ultimately focus on a bright star using the Bahtinov mask and also collimate the primary mirror. It's raining now but at 4am we're scheduled to have a beautiful clear sky with Venus and the Orion Nebula climbing high. We'll report how this goes in more blogs so stay tuned!

Sunday, August 30, 2020

Evscope Card Waiting

The new telescope is dead and not working. The card with
software is bonkers and needs internal replacement.
This little micro sd card with "oops" software has posed
challenges for purchasers of new eVscopes from
Unistellar. Right out of the box, this smart telescope is not
smart and needs brain surgery to rectify its comatose
mental condition. Unistellar won't specify the number of
affected telescopes but it could be in the thousands.
Evscope Card Waiting
and
Arrival
This is a record log of waiting time to receive the eVscope micro sd card with the correct software from Unistellar company, to be installed inside the defective new smart telescope to replace the card with the defective software. 

Currently the telescope does not work and the LED is stuck on the steady purple light indicating the scope will not boot or function properly. 

Unistellar eVscope founders: left to right, From right to left: Antonin Borot, Arnaud Malvache, Laurent Marfisi, Franck Marchis. November 2017 in Aix-en-Provences.
Photo Unistellar

The card will be shipped from San Francisco according to Trevor, stating his associate was informed to ship the card on Aug. 28, 2020. I requested expedited air service which did not happen. As of this writing, there is no contact with the shipper, and no shipping or tracking number, and I was not initially provided the name of the shipping company. As you can see below, Unistellar waited another 5 days before saying they just shipped the card (United States Postal Service USPS). 

Update: the card arrived on Tuesday afternoon, September 15th, 2020, postmarked San Francisco California on August 31st. The envelope had a crossed-out return address from the SETI Institute, at 189 Bernardo Avenue, Suite 200, Mountain View CA 94043, and Franck Marchis name handwritten over it. The Sandisk Class 10 Ultra Micro SD HC I 16 GB card was taped to the SETI Institute calling card of Dr. Franck Marchis, Ph.D., one of the four original founders of Unistellar and the eVscope (see photo above). A personal note was also included! It was a surprise and a great honor to hear from the original founder of Unistellar and maker of the eVscope! I'm totally blown away by this great personal touch.

The SD card was shipped USPS from San Francisco by Dr. Franck Marchis, an original founder of Unistellar and the eVscope, along with a personal note handwritten on an index card.


Checkmark indicates waiting for the card
✔︎ Thursday Aug. 28  NO CARD Trevor: card ship now
  arrive 1-2 weeks
✔︎ Friday Aug. 29    NO CARD
✔︎ Saturday Aug. 30  NO CARD
✔︎ Sunday Aug. 31    NO CARD Card actually shipped
✔︎ Monday Sept. 01   NO CARD Trevor: Shipped today
  arrive in 1 week
✔︎ Tuesday Sept. 2   NO CARD
✔︎ Wednesday Sept. 3 NO CARD
✔︎ Thursday Sept. 4  NO CARD
✔︎ Friday Sept. 5    NO CARD
✔︎ Saturday Sept. 6  NO CARD
✔︎ Sunday Sept. 7    NO CARD
✔︎ Monday Sept. 8    NO CARD
✔︎ Tuesday Sept. 9   NO CARD
✔︎ Wednesday Sep. 10 NO CARD
✔︎ Thursday Sept. 11 NO CARD
✔︎ Friday Sept. 12   NO CARD
✔︎ Saturday Sept. 13 NO CARD
✔︎ Sunday Sept. 14   NO CARD
✔︎ Monday Sept. 15   NO CARD
✔︎ Tuesday Sept. 16  CARD ARRIVED!!!